Innovative Outcome Based
Care Plans for Motor
Vehicle Accident Claims

Timely recovery based treatment for
bodily injury and mental health claims

We Are Trusted By Some of Canada’s Largest Organizations

Canadians Experience The Longest Wait-Times For Healthcare In The Developed World

Healthcare is complex, we make it simple. We reduce claimants’ confusion and wait times for healthcare services in Canada. Our personal navigators effectively coordinate your claimants’ end-to-end healthcare journey to pre-accident health.


Reduce costs as a result of quick resolution


Clinical navigators assess, develop outcomes care plans and coordinate access to care


Better outcomes

Simplify Adjuster Experience

Through virtual healthcare navigation, your adjusters will drastically improve file cycle times.

Personalized Support

A personal navigator provides accident claimants a reliable clinical resource to reduce barriers to the fastest pathways to care and limit the number of appointments, assessments, and paperwork needed.

Our solutions support Claimants

Care pathways are tailored to common accident injuries to support their road to recovery. Hear from our clients how healthcare navigation supported health outcomes.

Healthcare Navigation Drives Real Outcomes


Personalized navigation creates optimal and timely specialist care.

My Health MaP
Specialist Search

Self-serve healthcare navigation tool for plan members

Complete Health

A plan member’s front door to optimal health, no matter the challenge

Learn How Medical Confidence Outcomes based navigation services can save you money and improve claimant experience

Our solutions ensure timely access to recovery focused mental and physical care.

What Our Clients Say About Us

  • After waiting 6 months to see a specialist only to find out he didn’t treat my condition, Medical Confidence found me a leading specialist who saw me in just 3 weeks, and performed my surgery only 4 weeks later.

    Medical Specialist Connect User
  • Every orthopedic surgeon I spoke with told me my only option was a hip replacement, which meant I needed to wait until I could no longer walk. Medical Confidence helped me find a leading surgeon in hip resurfacing procedures, and got me my life back.

    Medical Specialist Connect User
  • Not only did Medical Confidence save us over 13% in absenteeism-related costs, but employee morale and productivity have improved.

    VP, Human Resources
  • I am so thankful to Medical Confidence... because of you I am able to look forward to another Christmas playing with my grandchildren.

    Medical Specialist Connect User
2020 Employer Award of Excellence
2020 Employer Award of Excellence