Healthcare Navigation

There is an answer to the deadly crisis in surgical wait-times created by the pandemic and uncovered by the Globe and Mail’s Kelly Grant in Saturday’s edition. It’s called patient navigation, and [...]

It’s one thing to bemoan the ragged state of mental health care in Canada. We all know there’s far too little of it, and what services do exist are scattered, uncoordinated and, as a result, [...]

We all know there is racism in our system.  By definition, it is systemic racism. But it took the pandemic and social unrest in the US to reveal it.   As United Nations Secretary-General Antonio [...]

Medical Confidence is pleased to announce that we’ve partnered with Medavie Blue Cross to begin providing select plan members on disability with the opportunity to access MedExcellence. One [...]

“38.6% would not tell their current manager if they were experiencing a mental health problem.” ~ Centre for Addiction and Mental Health On March 10th, 2021, join Angela Johnson and [...]

It can save thousands of lives untold millions of dollars. It’s used with virtually every cancer patient in Canada. And yet, we’re not thinking of this proven, cost-efficient technique to improve [...]

Feeling anxious or depressed is one of the biggest reasons 6.7 million Canadians can’t work efficiently or even at all.  Mental illnesses like this cost our country over $50 billion each year in [...]

Before the pandemic, 96% of visits to the Mayo Clinic in Minnesota were in person. As of last month, just 15% of them are. This huge shift to telemedicine didn’t happen because of advances in [...]

I don’t mean healthcare navigation on the personal front, where someone who needs a new hip, for instance, is guided through the healthcare system so they don’t have to wait for months or pay a [...]

Most health care navigation stories aren’t like this one – simply because we usually cut our clients’ wait time for treatment by 220 days. But this story speaks to the diplomacy and determination [...]